Turtle Beach Headset Microphone Not Working? (How to fix it)

If your Turtle Beach headset doesn’t work properly, there may be a problem with the microphone or audio driver.

turtle beach headset

To test the function of your headphones, you can try to use another headset. 

If the issue still persists, you can contact the company that makes your headphones for assistance. 

The company will take the necessary steps to ensure you get your money’s worth.

However, the most common reason for a Turtle Beach headset not working properly is that the device is outdated.

Or perhaps, the headset may not automatically be set as the default audio device. 

Updating Your Headset’s Driver

To fix this problem, simply update the headset’s driver by following the on-screen prompts. You can also try setting the mic as the default recording device on your computer. 

This can solve the issue and allow you to use the microphone without any hassle.

To resolve this problem, first, check the microphone drivers. If they are outdated, your Turtle Beach headphones may not be compatible with your operating system. To fix this, you can update the drivers for your computer. 

You can do this by following the instructions on the screen. 

This step should be done automatically if your headsets are supported by your operating system. If this doesn’t solve the problem, you can try a different microphone.

Testing Your Microphone

After you have checked your microphone, you can test it. You can try recording yourself talking into the microphone using your headphones. To do this, you can snap your fingers near the mic boom to record the sound. 

Once you have saved the recording, you can play it back with your computer. If it still fails, you may have to repair the mic boom or the microphone.

In this case, you can ask the Support Team for assistance.

Check Sound Settings

If the microphone is not working, you can check your sound settings. If you haven’t changed your audio settings, you might have accidentally overcharged the headset. 

If your microphone doesn’t work on Skype, you can try switching the microphone to another headset. If that doesn’t help, you can also try changing the audio output device. If your turtle beach headset has a headphone jack, you can plug it into it to make it compatible.

If the microphone isn’t working, the microphone might not be plugged into the device correctly. 

You can try recording yourself by saying something or snapping your fingers near the mic boom. 

The recording will be saved to your hard drive or other devices. 

If the audio doesn’t work, the headset may be overcharged. If you aren’t sure, try a different console or PC. If it still doesn’t work, contact the Support Team.

What to Do If Headphones Mic is Not Working

If you notice that your headphones’ microphone is not working, there are a few things you can do to solve the problem. Firstly, try to close all the applications that use the mic. 

Some apps request exclusive access to the microphone, which can interfere with the functionality of the device. It is best to force close the applications, or at least to turn them off in the Task Manager.

Once the problem has been resolved, you should check the jack for any other problem.

If you have checked the microphone’s jack, you’ve probably noticed that it isn’t working. This can be due to a few different reasons. 

First of all, it may be because the audio port is not working properly. Try to change it. If the issue persists, you may need to replace the jack and the cabling. If you’re still having trouble, you can disable the microphone in the application or uninstall the device.

If the mic is still not working, you can try to clean the microphone socket. You can use a cotton tip soaked in isopropyl alcohol or compressed air. 

You should send the device for service if the scratch is too deep. Another common reason for a faulty microphone is a faulty Windows update. After you install the upgrade, you’ll have to re-grant permission for the mic to work.

Next, you should check the jack point of the headset. The jack point looks like any other jack, but you should be able to identify the jack point by counting the number of rings on the ring. 

If there are three black rings, the corresponding plug type is called TRRS. A TRRS plug has three black rings and supports both audio and microphone input. This will usually fix the problem.

You want to make sure that the jack of your headphones is not obstructed. A faulty jack port will prevent the microphone from functioning. It can also lead to audio problems. 

If your headphone has a microphone port, try connecting them to another device. If it is still not working, then the problem is probably the jack. If you cannot see any other jack, it means the earphone mic port is damaged.


Another important step to take is to check the microphone port on your headphones. It might be obstructed. If so, you can test other audio ports

You should also try reinstalling the audio drivers. If the device is not responding, it is most likely caused by an outdated audio driver. 

If the device isn’t working, you need to enable it. It may be disabled by an application, which is the case with some budget headphones.